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LEGAL

Complaints

We want to resolve concerns fairly and safely.

VIDEOVERSE LTD · Company number 901161 · Version 2026-09-03

How to complain

Sign in and use Support Centre, selecting Complaint. Include the relevant account, stream or case reference and what outcome you are seeking.

What happens next

We will review the information, keep you updated through the support case where possible, and may preserve relevant records while investigating.